Plant Nanny Help Center
SPARKFUL Subscription
How do I activate my SPARKFUL Subscription?What happens if I cancel the SPARKFUL Subscription?I want to know about the free trial.Do I have to have an account to start a trial or subscription?If I change devices during my subscription, will my subscription still work?How can I change the plan for my subscription?How do I cancel my subscription?I accidentally started a trial or subscription. How do I get a refund?
Account
Confirming my account backup statusChecking & copying my SPARKFUL IDChanging my account name & avatarChanging my login email or passwordChange the social login attached to my accountLogging in on more than one deviceDeleting my account & dataWhat options do I have for logging in or signing up on SPARKFUL?I lost my account/ I logged into a wrong accountWhy can't I log in to SPARKFUL?My app crashed
Purchases
Hydrating Goal, Cups and Reminders
How to customize my bedtime?How do I customize Daily Goal?The system reminds me of how many cups of water I need, how is this calculated?How can I customize the cup size or add multiple cups?How to customize my water drinking reminders?Why are there always notification numbers on the app's icon in my phone?Can juice, coffee, or other beverages be recorded?Can I irrigate my plant and record it via the Apple watch or other smart bracelets?Why isn't my plant or my hydration updated on my Apple Watch?
Plants, Pots, Creatures, and Greenhouse
Where can I change the name of my plant?How can I move a plant into the greenhouse (tree hole)?How can I get clovers?How can I get a special pot for my plant?How can I edit my plant personalities and dialogues?How do I change the plant I'm currently growing?Can I edit the plants that are already in the greenhouse?How do I earn medals?How can I change pot?How can I get a mystery creature?Why does the same creature always show up at my greenhouse?How can I grow shiny plants?
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