Book Morning! Help Center
SPARKFUL Subscription
How do I activate my SPARKFUL Subscription?What happens if I cancel the SPARKFUL Subscription?I want to know about the free trial.Do I have to have an account to start a trial or subscription?If I change devices during my subscription, will my subscription still work?How can I change the plan for my subscription?How do I cancel my subscription?I accidentally started a trial or subscription. How do I get a refund?
Account
Confirming my account backup statusChecking & copying my SPARKFUL IDChanging my account name & avatarChanging my login email or passwordChange the social login attached to my accountLogging in on more than one deviceDeleting my account & dataWhat options do I have for logging in or signing up on SPARKFUL?I lost my account/ I logged into a wrong accountWhy can't I log in to SPARKFUL?My app crashed
Purchases
Gameplay
What is the Story Hall?How do I start reading a story?How long are the stories?Can I trial reading the stories?If I don’t like this story after trial reading, how do I choose other stories?What is a story card?How do I gain new story cards?What is a “Reveal Button”What is “Re-Read”?I missed my story this morning, what should I do?I want to pause reading, how do I exit a story?Can I read stories off-line?Can I read stories using devices other than mobile phones?Why can‘t I read the next scene in the story?Can I wait until I receive all story cards to read in one go?I keep receiving the message “Dr. Wakey is waiting for you!”, can I turn it off?What is “shift with Dr. Wakey”?Can I use “Book Morning!” as an alarm clock without purchasing the stories?Can I trial read stories before I purchase?What is the Library?How do I choose the book that I’d like to read?The unlocking progress in my story is resetHow to check my streak?Wake up on time streak
Basic Settings
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